If you’ve scheduled an appointment at the Passport Seva Kendra (PSK) and find yourself unable to attend it on the designated date, don’t worry — the Ministry of External Affairs provides a structured and user-friendly process to reschedule or cancel your passport appointment. Whether it’s due to a personal emergency, scheduling conflict, or a simple change in availability, this article explains in detail how to request a change in your PSK appointment date swiftly and correctly.
Understanding Appointment Management at PSK
When you apply for a passport or passport service (renewal, reissue, correction, etc.) on the Passport Seva Portal, you are required to book an appointment at your nearest PSK or POPSK (Post Office Passport Seva Kendra). The appointment slot is crucial as it determines when your biometric verification and document validation will be conducted.
However, the system allows flexibility — you can reschedule or cancel your appointment up to two times in a given year (April to March). Beyond this, the system will restrict further changes unless a new application is submitted.
When Should You Change Your Appointment?
Common situations that may require you to change your appointment date:
- Personal or medical emergencies
- Clashes with official or academic commitments
- Delay in obtaining supporting documents
- Travel obligations
- Inability to attend due to geographical relocation
If you foresee a conflict, initiate the rescheduling process as early as possible to get a slot on a preferred date and avoid cancellation of your application.
Step-by-Step Procedure to Change Your PSK Appointment Date
Follow the simple steps below to reschedule your passport appointment online:
1. Visit the Passport Seva Portal
Go to the official website: www.passportindia.gov.in
2. Login to Your Account
- Click on “Existing User Login”
- Enter your registered Login ID, Password, and the Captcha Code
- Click “Login”
3. Access Your Application
- Navigate to the “View Saved/Submitted Applications” tab
- Locate the application you submitted for your passport
- You’ll see the status and appointment details here
4. Click on ‘Schedule Appointment’
If your application is eligible for rescheduling, you will see the option “Schedule Appointment” or “Reschedule Appointment”.
5. Choose Reschedule Appointment
- Click on “Reschedule Appointment”
- You’ll be redirected to a calendar view showing available dates and time slots
6. Select a New Date and PSK Location
- Pick your preferred PSK/POPSK
- Select a convenient date and time slot based on availability
- Confirm the new appointment details
7. Download the New Appointment Confirmation
Once confirmed, download and print the new appointment letter. Carry it along with your application documents on the day of your visit.
Important Guidelines for Changing Appointment Date
Here are some key rules to keep in mind:
- You are allowed to reschedule or cancel your appointment only twice per application year.
- Rescheduling does not involve any additional fee.
- You must complete the rescheduling before your original appointment date.
- Tatkaal appointments are more restrictive; slots are fewer and harder to reschedule.
- If you fail to show up without rescheduling, your application may be canceled or marked as “No Show.”
How to Cancel Your PSK Appointment
If you wish to cancel your appointment entirely:
- Follow the same login process as above
- Navigate to your saved/submitted applications
- Click on “Cancel Appointment”
- Confirm the cancellation
Note: Canceling also counts as one attempt out of the two allowed in a year.
What to Do If Rescheduling Option Is Not Available
If the portal does not show the “Reschedule Appointment” button, it could be due to:
- You’ve already used your 2 chances
- The appointment date is too close (less than 24 hours)
- Your application is flagged for special scrutiny
- There’s a technical issue
In such cases, you can either:
- Submit a fresh application after canceling the previous one
- Visit the PSK directly (only for urgent, valid reasons) with supporting documents
- Call the Passport Seva Helpline at 1800-258-1800
Can I Reschedule a Tatkaal Passport Appointment?
Yes, but Tatkaal appointment slots are very limited and prioritized for emergencies. If you reschedule a Tatkaal slot, availability may not be guaranteed on your preferred date. Make sure to:
- Check for Tatkaal slots early in the morning
- Monitor the portal frequently for cancellations or fresh slots
Final Checklist Before You Reschedule
- Confirm that you haven’t already rescheduled twice
- Check the availability of slots at your preferred PSK
- Keep your login credentials handy
- Reconfirm your personal details before booking a new slot
- Download and print the new appointment letter immediately
Conclusion
Changing your appointment date at a Passport Seva Kendra is a simple and transparent process when done through the official portal. Whether you need to reschedule due to emergencies or planning conflicts, the system offers flexibility — but only within defined limits. Ensure you stay within the permitted number of changes, monitor available slots regularly, and act promptly to avoid unnecessary delays.
We at Online Passport Agents provide all kinds of passport and visa services — including appointment bookings, document verification, rescheduling assistance, and Tatkaal applications. Our experienced agents are available 24×7 and we operate in major cities like Mumbai, Chennai, Bangalore, Hyderabad, Pune, Visakhapatnam, and many more. Let us handle the stress while you sit back and relax.